Increased protection against fraud
Automatic electronic receipt capture
Easy and accurate odometer
No cards, PINs, or paper receipts.
That’s the power of DriverDash.
Now available at Shell stations across the nation.
1) Log in with fleet card account username/password
2) Enter employee phone numbers
3) Employees receive download link via text
Do we have to pay to use DriverDash?
No. DriverDash is free to set up and free to use.
If we sign up for DriverDash, do we have to use it for every fuel purchase?
No. Although using DriverDash has many benefits, employees can always swipe their fuel card at the pump.
Will using DriverDash change any of our fleet card features, controls, or reports?
No. All of your fleet card features are supported by DriverDash. Your reporting, billing, and purchase controls will remain the same.
Is the fleet card number stored on the phone?
No. DriverDash uses an encrypted representation of the card number, stored securely on the phone.
Do employees have to register or log in to the app?
No. Only employees who download DriverDash (by receiving an invitation via fleetdriverdash.com) are able to use the app.
Can my employees use fingerprint or facial recognition to authorize a transaction?
Yes. If an employee's smartphone has fingerprint authentication or facial recognition, they can choose to use this feature (instead of entering their Driver ID), as an added layer of security.
Can other cards be added to DriverDash?
No. DriverDash will only use your company's fleet card. This is done automatically when an employee's name and mobile number are entered at fleetdriverdash.com, and they receive an invitation to download the app.
Is it safe to use a smart phone at a gas pump?
According to the Federal Communications Commission, there is no documented incident where the use of a cell phone was found to cause a fire at a gas station. But please remember to use your phone responsibly. Never use your phone when driving and make sure your car is parked safely and shut off before using your phone. Refrain from using your phone when walking across the station.
What if an employee loses their phone?
Your fleet card account is protected by your employee's Driver ID, facial ID or fingerprint scan.
How do we download DriverDash?
Although DriverDash is available at the App Store and Google Play, employees must download it via the invitation sent from fleetdriverdash.com to ensure that they are automatically linked to your fleet card account.
Where can we use DriverDash?
DriverDash is accepted at approximately 25,000 fueling locations throughout the continental US, with new acceptance locations added frequently.
How do we find accepting locations?
Open the app and click the “Find Fuel” button, the middle one along the bottom. Click on any location to get hours, directions and a list of station amenities.
How do we use DriverDash to pay at the pump?
Follow these steps:
1. Before fueling, launch the app.
2. Tap "Pay for Fuel" and select your pump number.
3. When your account prompt appears, you can activate the pump by entering your Driver ID or scanning your fingerprint or using your facial recognition.
How do I connect my Shell rewards account?
From the Driver Dash landing page, tap the rewards icon at the bottom of the screen and follow the instructions. You will be asked to enter your Fuel Rewards Pro ID. When you fill up for work, you’ll earn a 5¢-per-gallon reward on fill-ups of at least 10 gallons.